Ativion carefully selects and engages the following list of Data Processors that assist in processing Personal Data. This list is maintained to ensure transparency and compliance with Data Protection Legislation, including GDPR, CCPA, and other relevant legal frameworks. Should you require further information, please contact dpo@ativion.com.
| Sub-processor | Service Provided | Data Categories | Locations | Ativion Product & Stack where applicable |
| AirFocus | Roadmap planning, feature request tracking | customer name, customer email, employee name, employee email | UK / US | |
| Amazon Web Services Inc. | Cloud Infrastructure Hosting | Application hosting, customer data, metadata, logs | EU, UK, US, AU, CA | ativion.com Website StudentKeeper (UK/US) Backdrop Suite (UK, US, CA, AU, EU) |
| Anthropic PBC (via Amazon Web Services Market Place) | AI model provider (via Amazon Bedrock) | Input data, output data | UK, US | StudentKeeper (UK, US) |
| Arbor Education Partners Ltd | Customer initiated Education management information system (MIS) integration and data synchronisation services | Student data, staff data, user identifiers, group and organisational data | UK | Backdrop Suite |
| Asana, Inc. | Work management and project collaboration | Customer contact details, task content, identifiers | US | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| Assembly Education | Customer initiated Education data integration and identity services | Student data, staff data, user identifiers, group and organisational data | UK | Backdrop Suite |
| Asset Panda | Customer Hardware Asset Tracking | Organizational Data | US | ContentKeeper (UK/US) StudentKeeper (UK/US) |
| Atlassian Pty Ltd (Statuspage) | Publicly available – Notifications are Customer initiated Service status communication and incident notification | Email addresses, phone numbers, webhook endpoints, notification metadata | US | StudentKeeper Backdrop Suite EdPro |
| Automatic Inc. (Akismet) | Anti-spam and abuse prevention | IP address, content submissions, identifiers | US / EU | ativion.com Website |
| Automatic Inc. (Jetpack) | Website security, performance, and management services | IP address, security events, usage data | US / EU | ativion.com Website |
| Bromcom Computers Plc | Customer initiated Education management information system (MIS) integration and data synchronisation services | Student data, staff data, user identifiers, group and organisational data | UK | Backdrop Suite |
| ClassLink, Inc. | Customer initiated Education data integration, rostering, and identity services | Student data, staff data, user identifiers, group and organisational data | US | Backdrop Suite |
| Clearout.io | Email address validation services | Email addresses, validation metadata | US / EU | ativion.com Website |
| Clever Inc. | Customer initiated Education data integration, rostering, and identity services | Student data, staff data, user identifiers, group and organisational data | US | Backdrop Suite EdPro |
| Community Brands UK Ltd | Customer initiated Education system integration and data synchronisation services | Student data, staff data, user identifiers, organisational data | UK | Backdrop Suite |
| CPOMS Systems Ltd | Education safeguarding system integration and data synchronisation services | Student data, staff data, safeguarding-related records, user identifiers | UK | StudentKeeper |
| Datadog, Inc. | Monitoring, logging, and observability services | Log data, metrics, identifiers, limited customer data | US, EU | Backdrop Suite (UK, US) |
| Edlink, LLC | Customer initiated Education data integration and synchronisation services | Student data, staff data, user identifiers, group and organisational data | US | StudentKeeper |
| Equinix Inc | Physical Hosting | Application hosting, customer data, metadata, logs | UK, US | ContentKeeper (UK/US) StudentKeeper (UK/US) Backdrop Suite (UK, US) |
| Google LLC | Customer initiated for SSO and Data Syncs Federated identity, authentication, and directory synchronisation services | Name, email address, user identifiers, group membership, directory attributes, authentication metadata Organizational Data | US / EU | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| Google LLC | Website analytics and performance measurement | Online identifiers, IP address, usage data | US / EU | ativion.com Website |
| Groupcall Ltd (VentureEd) | Customer initiated Education management system integration and data synchronisation services | Student data, staff data, user identifiers, group and organisational data | UK | Backdrop Suite |
| Honeybadger Industries, Inc. | Application error reporting and monitoring | Log data, identifiers | US | Backdrop Suite (UK, US) |
| Keeper | Password Manager | Customer Access records, System Configuration notes | UK/US | ContentKeeper StudentKeeper |
| Mailgun Technologies, Inc. | Transactional email delivery | Email addresses, message content, identifiers | US, EU | ContentKeeper Backdrop Suite EdPro |
| Metabase | Analytics software and managed user interface | Customer data (read-only), usage data, identifiers | UK, US | StudentKeeper (UK/US) |
| Microsoft Corporation | Cloud Infrastructure Hosting | Application hosting, customer data, metadata, logs | EU, UK, US, AU, CA | Backdrop Suite (UK, US, CA, AU, EU) EdPro (UK, US, CA, EU) |
| Microsoft Corporation | Customer initiated Federated identity, authentication, and directory synchronisation services | Name, email address, user identifiers, group membership, directory attributes, authentication metadata | EU / UK / US | StudentKeeper Backdrop Suite EdPro |
| Microsoft Corporation (Dynamics 365) | Customer relationship management (CRM) | Customer contact details, interaction data | EU, UK | ContentKeeper Backdrop Suite EdPro Vision |
| Microsoft Corporation (Microsoft 365) | Email and collaboration services | Employee contact details, email content | EU, UK | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| NetSuite Inc | Customer/Vendor Management ERP – Sales and Purchase Billing | Customer/Vendor contact details | UK / US | |
| PowerSchool Holdings, Inc. | Customer initiated Education management information system (MIS) integration and data synchronisation services | Student data, staff data, user identifiers, group and organisational data | US | Backdrop Suite |
| Really Simple Plugins B.V. (Complianz) | Cookie consent management and compliance tooling | IP address, consent status, cookie identifiers | EU | ativion.com Website |
| Salesforce, Inc. | Customer relationship management (CRM) and sales automation | Customer contact details, sales interaction data, identifiers | UK | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| Saturday Drive, LLC (Ninja Forms) | Website form creation and submission processing | Contact details, enquiry content, identifiers | US, EU | ativion.com Website |
| Slack Technologies, LLC | Internal messaging and collaboration platform | Employee contact details, internal communications | US | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| Twilio, Inc. | Screen broadcast and real-time communication services | Audio/video data, metadata, identifiers | Various | Backdrop Suite |
| Voodo SMS Ltd | SMS text message delivery services | Phone numbers, message content | UK | Backdrop Suite (UK) |
| Wonde Ltd | Customer initiated Education data integration and synchronisation services | Student data, staff data, user identifiers, group and organisational data | UK | StudentKeeper |
| Xirsys, Inc. | WebRTC connectivity services within the application | Audio/video streams, connection metadata, identifiers | Various | Backdrop Suite (EU, AU, CA) |
| Zendesk, Inc. | Customer support and ticket management | Customer contact details, support content, identifiers | US | StudentKeeper ContentKeeper Backdrop Suite EdPro |
| Zoom Video Communications, Inc. | Video conferencing and screen sharing | Audio/video data, meeting metadata, identifiers | US, EU | StudentKeeper ContentKeeper Backdrop Suite EdPro |